Before You Submit

Before submitting a TRAC form for a new technology please consider that many technology solutions have been acquired on campus and may be available for you to use. The TRA Committee has provided guidance on many solutions and in many cases a Master Service Agreement is already in place with and doesn't require a new risk assessment to use.

  • MS Office 365 including (MS Teams, OneDrive, Stream)
  • Zoom
  • Qualtrics
  • Atlassian Jira and Confluence

A note on the Google Suite (including Google Meet, Gmail) as well as social media platforms such as Facebook (including Instragram, Facebook Live, WhatsApp), LinkedIn, TikTok, and Twitter: we do not have institutional agreements with these organizations nor with their individual platforms. There are no plans to enter into such agreements as Western has invested in our relationship with Microsoft. As such, any agreement entered by our constituents with these organizations is on an individual basis.  Therefore, if using these platforms for research or operational purposes, the risks in their uses are not necessarily covered in ways that are advantageous to Western as an institution.

A special note on Transcription Services: Please see this recommendation document to see if these tools fit your needs. Transcription Services Recommended Approach for Researchers

  • Nvivo Transcription Services – Medium Risk
  • Transcript Heroes – Medium Risk
  • CMBusiness Transcription Services – Medium Risk
  • Hightail – Medium Risk

The process for using a Medium Risk solution is to contact to obtain the TRAC report.  Researchers are responsible for understanding the risk assessment, ensuring that their use-case falls within the scope of the assessment, and seeking appropriate institutional sign-off



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